Privacy Policy

1 Who We Are

FreshPlate ("we," "us," or "our") is a pantry tracking application available on iPhone. We help you keep track of your food inventory, get expiry alerts, discover recipes, and build smarter grocery lists.

This Privacy Policy explains how we handle your personal information when you use the FreshPlate app. By using FreshPlate, you agree to the practices described below. If you do not agree, please discontinue use of the app.

Questions? Email us at freshplateofficial@gmail.com.

2 Information We Collect

We collect the following categories of information to provide and improve the FreshPlate service:

Account Information

• Email address and display name when you create an account
• Authentication credentials (managed securely — we never store plaintext passwords)
• Profile photo, if you choose to add one

Pantry & Food Data

• Items you add to your pantry, fridge, or freezer
• Expiration dates and quantities you set for those items
• Barcodes you scan (used to look up product names and nutrition info)
• Grocery list items and shopping history
• Recipe interactions (recipes you save or cook)

Usage & Device Information

• App usage patterns (which features you use, how often)
• Device type, iOS version, and app version
• Crash reports and error logs to help us fix bugs
• Push notification preferences

Payment Information

• Subscription purchases are processed by Apple via the App Store
• We do not store your credit card number, billing address, or payment details — these are handled entirely by Apple and subject to their privacy policy
• We receive only confirmation of your subscription status from Apple

3 How We Use Your Information

We use the information we collect only to operate, maintain, and improve FreshPlate:

• To create and manage your account
• To display and sync your pantry inventory across sessions
• To send expiry alerts and other push notifications you've enabled
• To generate recipe suggestions based on what you have at home
• To build your grocery list automatically
• To process and manage your subscription
• To respond to support requests and troubleshoot issues
• To detect and prevent fraud or abuse
• To improve the app's features, accuracy, and performance

4 Shared Pantry & Household Features

FreshPlate allows you to share your pantry with other users (such as family members or roommates). When you use this feature:

• All members of a shared pantry can view, add, edit, and remove items
• Any changes made by a household member are visible to all members in real time
• Shared pantry members can see your display name and profile photo
• You can leave a shared pantry at any time from the app's settings

Only share your pantry with people you trust. We are not responsible for how other users handle information visible in a shared pantry.

5 How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service Providers: We use trusted third-party services (such as cloud infrastructure and crash analytics) that process data on our behalf under strict confidentiality agreements
• Payment Processors: Apple App Store processes subscription payments and receives the minimum data necessary for payment processing
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal process (e.g., a court order or government request)
• Business Transfers: If FreshPlate is acquired or merged with another company, your data may be transferred as part of that transaction — we will notify you before this occurs
• Safety: We may share information to protect the rights, property, or safety of FreshPlate, our users, or others

6 Data Storage & Security

We take security seriously and implement industry-standard measures to protect your information:

• All data is transmitted using 256-bit SSL/TLS encryption
• Your data is stored in secure, access-controlled cloud infrastructure
• We limit employee access to personal data to only those who need it to operate the service
• Authentication is handled through secure, industry-standard protocols — we never store plaintext passwords

7 Subscriptions & Billing

FreshPlate offers a free tier and an optional premium subscription. Here is what you should know:

• Subscriptions are billed through the Apple App Store
• A free trial may be offered to new subscribers — you will not be charged until the trial ends
• You can cancel anytime before the trial ends and you will not be charged
• To cancel an App Store subscription: go to iPhone Settings → Apple ID → Subscriptions → FreshPlate → Cancel
• Cancellation takes effect at the end of the current billing period — you retain premium access until then
• We do not offer refunds for partial billing periods, but you can contact us and we will do our best to help

8 Your Rights & Choices

You have the following rights regarding your personal information:

• Access: You can view your account information and pantry data directly within the app at any time
• Correction: You can edit your profile and any pantry data from within the app
• Notifications: You can enable or disable push notifications (including expiry alerts) from your iPhone Settings → Notifications → FreshPlate
• Data Export: You can request a copy of your data by emailing us at freshplateofficial@gmail.com
• Account Deletion: Email us at freshplateofficial@gmail.com with the subject "Delete My Account" and we will permanently delete your account and all associated data within 48 hours

9 Data Retention

We retain your personal information for as long as your account is active or as needed to provide the service. Specifically:

• Account and pantry data is retained while your account remains active
• If you delete your account, all personal data is permanently removed within 48 hours
• Aggregated, anonymized usage statistics that cannot identify you personally may be retained indefinitely to improve the app
• We may retain certain information for a limited period if required by law or to resolve disputes

10 Children's Privacy

FreshPlate is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at freshplateofficial@gmail.com and we will delete that information promptly.

11 Third-Party Services

FreshPlate integrates with third-party services to deliver its features. These services have their own privacy policies which we encourage you to review:

• Apple App Store — handles subscription purchases and app distribution
• Google Gemini API — powers AI-driven recipe suggestions and smart pantry features

We are not responsible for the privacy practices of these third parties. However, we only partner with services that meet high standards for data security and user privacy.

12 Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Effective Date" at the top of this page
• Notify you via a push notification or in-app message when you next open FreshPlate

Your continued use of FreshPlate after any changes constitutes your acceptance of the updated policy. If you disagree with the changes, you may delete your account at any time.